Privacy Policy

This Privacy Policy explains how Autopromptu India Private Limited collects, holds, uses and protects your personal information when you use our AI Sales Assistant product (powered by OpenAI).

1. Introduction
1.1. We comply with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 ("SPDI Rules"), and other applicable data protection laws of India.
1.2. By using Autopromptu, you consent to the collection and use of your personal information as set out in this policy.
1.3. Autopromptu India Private Limited (CIN: U72900MH2024PTC123456) is the entity responsible for your personal information.

2. What information we collect
2.1. We may collect:
- Your name (if you choose to provide it)
- Contact details (email, phone number)
- The content of your messages to our AI Sales Assistant
- Files or images you upload (e.g. VIN, service history)
2.2. We only collect information you voluntarily give us.

3. How we use your information
3.1. We use your information to:
- Operate and improve the Autopromptu AI Sales Assistant
- Analyse usage to enhance performance
- Respond to your enquiries
- Develop new features

4. Disclosure & cross‑border data
4.1. Your data may be processed on OpenAI servers located outside India (e.g. USA). We take steps to ensure it receives protection comparable to Indian data protection standards, including contractual safeguards.
4.2. We use encryption, access controls, and regular security audits to protect your information.
4.3. We do not sell or rent your personal information. We only share it with your consent or if required by law (e.g., to government agencies under Section 69 of the IT Act).

5. Your rights
5.1. You have the right to:
- Access the personal information we hold about you
- Correct or delete your information
- Withdraw consent at any time (subject to legal retention requirements)
- Lodge a complaint with the Adjudicating Officer under the IT Act or the appropriate cyber appellate tribunal

6. Security
6.1. We take reasonable steps to keep your information secure — including SSL/TLS encryption, role‑based access, and regular penetration testing.
6.2. Our infrastructure is ISO 27001 certified and SOC 2 compliant. We follow reasonable security practices as prescribed under the SPDI Rules.

7. Grievance Officer
7.1. In accordance with the IT Act and SPDI Rules, we have appointed a Grievance Officer to address any concerns regarding your personal information.
Name: [Name of Grievance Officer]
Email: privacy@autopromptu.in
Phone: +91 84858 33166
Address: [Insert Indian registered office address]

8. Changes to this Privacy Policy
8.1. We may update this policy. The latest version will always be available at autopromptu.in/privacy.
8.2. We will notify you of material changes via email or through the AI Sales Assistant.

9. Contact us
For any privacy-related questions, please contact our Grievance Officer at the details above.