Privacy Policy This Privacy Policy explains how Autopromptu Pty Ltd collects, holds, uses and protects your personal information when you use our AI chatbot product (powered by OpenAI). 1. Introduction 1.1. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy applies to all users of Autopromptu in Australia. 1.2. By using Autopromptu, you consent to the collection and use of your personal information as set out in this policy. 1.3. Autopromptu Pty Ltd (ACN 678 123 456) is the entity responsible for your personal information. 2. What information we collect 2.1. We may collect: - Your name (if you choose to provide it) - Contact details (email, phone number) - The content of your messages to our chatbot - Files or images you upload (e.g. VIN, service history) 2.2. We only collect information you voluntarily give us. 3. How we use your information 3.1. We use your information to: - Operate and improve the Autopromptu chatbot - Analyse usage to enhance performance - Respond to your enquiries - Develop new features 4. Disclosure & cross‑border data 4.1. Your data may be processed on OpenAI servers located outside Australia (e.g. USA). We take steps to ensure it receives protection comparable to the APP. 4.2. We use encryption, access controls, and regular security audits to protect your information. 4.3. We do not sell or rent your personal information. We only share it with your consent or if required by law. 5. Your rights 5.1. You have the right to: - Access the personal information we hold about you - Correct or delete your information - Withdraw consent at any time - Lodge a complaint with the OAIC 6. Security 6.1. We take reasonable steps to keep your information secure — including SSL/TLS encryption, role‑based access, and regular penetration testing. 6.2. Our infrastructure is ISO 27001 certified and SOC 2 compliant. 7. Changes to this Privacy Policy 7.1. We may update this policy. The latest version will always be available at autopromptu.au/privacy. 7.2. We will notify you of material changes via email or through the chatbot. 8. Contact us Privacy Officer | sales@autoproptu.au | +61 421 132 796